Privacy Policy

1. Introduction

Limitless Periodontics & Implants ("we," "our," or "us") operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

This policy is provided in compliance with the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Note: This policy covers information collected through this website only. For information about how we handle protected health information (PHI) in the context of your dental care, please refer to our separate HIPAA Notice of Privacy Practices, available at our office.

2. Information We Collect

We do not collect any personal information from visitors who simply browse this website. Information is only collected when you choose to submit a new patient appointment request through our scheduling form.

When you request an appointment, we collect the following:

• Full name
• Date of birth
• Home address
• Phone number
• Email address
• Dental insurance information

This information is collected solely to schedule and prepare for your appointment. We do not use tracking tools, analytics software, or cookies to collect data about how you browse this website.

3. How We Use Your Information

The information you provide when requesting an appointment is used only to:

• Schedule and confirm your appointment
• Contact you with appointment reminders or follow-up communications
• Verify and coordinate your dental insurance coverage
• Comply with applicable legal and regulatory obligations

We do not sell your personal information to third parties, and we do not use it for marketing purposes.

4. Disclosure of Your Information

We may share your information only in the following limited circumstances:

• Insurance Verification: Your insurance information may be shared with your insurance carrier solely to verify coverage for your scheduled treatment.
• Service Providers: Third-party vendors who assist with appointment scheduling or secure data storage, bound by confidentiality agreements.
• Legal Compliance: Government authorities or other parties when required by law, court order, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our practice, your information may be transferred as part of that transaction.

We do not disclose personal information to third parties for advertising or marketing purposes. No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

5. Cookies and Tracking

This website may use cookies and tracking technology depending on the features offered. These tools help us gather information such as browser type and operating system, track the number of visitors to the site, and understand how visitors use the site. Cookies may also help customize your experience. While personal information cannot be collected via cookies or other tracking technology alone, cookies may be associated with personally identifiable information you have previously provided. Aggregate cookie and tracking data may be shared with third parties.

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies — text files placed on your device — to help analyze how visitors use the site. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required by law or where such parties process the information on Google's behalf. Google will not associate your IP address with any other data it holds.

You may decline cookies by adjusting the appropriate settings in your browser. Please note that disabling cookies may limit your ability to use certain features of this website. By continuing to use this website, you consent to the processing of data about you by Google in the manner and for the purposes described above.

6. SMS Communications

If you consent to receive SMS messages from Limitless Periodontics & Implants, you agree to receive text messages from us, including appointment reminders, appointment confirmations, scheduling follow-ups, and customer care communications. Message and data rates may apply. Messaging frequency may vary.

Reply STOP to unsubscribe at any time. Reply HELP for help. You may also contact us directly at 805-312-8604 or info@limitlessperiodontics.com to opt out.

No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

7. California Residents — Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and any third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction or comply with a legal obligation).
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information beyond purposes authorized under the CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the information in Section 10. We will respond to verifiable requests within 45 days as required by law. You may designate an authorized agent to submit a request on your behalf.

8. Data Retention

We retain personal information collected through this website only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are generally retained for up to 3 years.

9. Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, please be aware that we do not have any control over those external websites. We are not responsible for the protection or privacy of any information you provide while visiting such sites, and those sites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy applicable to the website in question before providing any personal information.

10. Children's Privacy

This website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will delete it promptly.

11. Contact Us — Privacy Requests

To exercise your privacy rights or ask questions about this policy, please contact us:

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

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